Welcome to USL Distribution

At the very centre of the USL business is USL Distribution, located in Avondale, Auckland. Our warehouse holds and dispatches some 15,000 SKUs on behalf of USL Medical, USL Equipment, USL Sport, USL Consumer and USL Aesthetics.

We service over 10,000 customers at locations throughout New Zealand, including all 20 of the National District Health Boards. USL Distribution also provides 3PL and 4PL warehousing and storage solutions for clients who recognise the benefit in utilising our warehouse skills and network.

Reliability and efficiency are bywords amongst the team at USL Distribution, and we deliver against our IFOTIS (In-Full On-Time In-Specification) service levels. MultiPick is our warehouse management system that provides real time information, allowing us to continually improve our efficiencies and productivity. 

Markets we service

Public Hospitals

General Practitioners

A&E Clinics

Aged Care

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Physiotherapy and Sports Medicine

Sports Clubs

Pharmacy & Retail

Supermarkets FMCG

Community Health

Appearance Medicine

Emergency Services

First Aid Suppliers

Medical Laboratories

Specialist Clinics

Dermatologists & Skin Clinics

Chain & Department Stores

Private Hospitals

Occupational Health Services

Export

Trade Wholesalers

Anthony Lane

General Manager of Operations USL Distribution

Logistic specifications

Located on 1.6ha of land, our 6,000 sqm, 12-metre-high warehouse contains office space, a service area and covered canopy area. We also have a clean room for storage of sterile products. The warehouse is fitted out with 15 aisles of narrow aisle racking, with the ability to expand racking space for additional capacity. We have been audited by the Ministry of Health and are MPI accredited. The site is temperature controlled and USL is an ISO accredited company.

Warehouse management system

USL Distribution operates the Interlogic, MultiPick warehouse management system for all transactions within the warehouse. The system gives us the following capabilities:

Real time updates, product and transaction tracking using RF scanning, batch/lot management, expiry date management, serial number capturing, 3PL management.

3PL and 4PL services

USL Distribution offers a service of distribution and storage to customers with the aim of reducing client costs and improving efficiencies within their supply chain. We have the ability to manage and distribute customer orders on behalf of clients. We offer both 3PL and 4PL models, and are happy to tailor the requirements to best suit your business. For enquiries contact Anthony Lane at Anthony.lane@uslmedical.co.nz

Patient direct logistics

USL Distribution has a dedicated team focussed on managing and distributing Patient Direct (PD) orders. When a District Health Board prescribes the required products for a patient, USL manages the process, generates orders, and delivers to patients at home.

Currently USL is managing the orders and products on behalf of the DHB’s for over 28,000 patients nationwide.

USL direct deliveries

USL Distribution operates a small truck that services the greater Auckland region. The USL vehicle is utilised to deliver large palletised orders, hospital beds, physio tables and other large items to public hospitals, medical centres, accident & medical centres, aged care facilities, physios, sports teams and other primary health providers. Having our own truck allows USL Distribution the flexibility to deliver shipments door-to-door to clients in a timely manner and to place them in a designated area as specified by the customer.

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“My role is to make sure that our customers get the correct delivery as specified - on time. Some of the items we dispatch make a huge difference in the life of customers, so it goes without saying that attention to detail and efficiency are prerequisites for working here.” 

Karl Peterson

Warehouse Manager

USL Distribution